NWG MarketPlace – Vendor Instructions
- Vendor Account
Go to https://neverworldgrid.com/my-account/ and log-in to your Neverworld Grid account. Once logged-in, use the sidebar Menu and select My Marketplace – First time set-up is easy and allows you to Name Your Store. Once you complete the form, your store will be in operation, this is now your personal Vendor Dashboard.
- Vendor Server Box
After receiving your Vendor Server Box please rez it in-world. You should have received separate instructions on where to rez your server, depending on your standing.
After you have your box rezzed, it should go through a short cycle of contacting the server, Wait until this is finished, then you should see hovertext over the box stating in Green, the Status “Online”. Now, simply load it with your creations from your inventory by dragging and dropping into either the Edit > Contents or Right Click > Open options.
Perms for your Items can be any that you designate, but all items in the box MUST be set to Copy, otherwise the box will not be able to issue multiple copies of the item to buyers!
- What to do if the Server is NOT Status “Green”:
– Click The Box
– Select ‘Status’ in the Menu
– Still no response? Click on ‘Reset’ in the Menu
– By now, You should have seen chat advising you that it is connected.
— IF You are receiving an Error Message in Chat – Contact Support!
After your Creations are loaded and the box Status is ‘Green’, click the box and Select “Sync” from the Menu. You should see an advisory in Local Chat.
Now your Items are sent to the server and you should be able to return to the Vendor Dashboard and find them in “Pending Iems”
You should not need more than one server box rezzed in order to manage your items. There is no restriction on having multiple servers rezzed, but remember, the more you have rezzed, the more you have to keep up with!
- Vendor Dashboard
Your Vendor Dashboard has been designed for ease of use and maximum comfort with all of your important functions face-forward for your convenience. You will find accurate reporting, tracking of your in-world server count, location and status, sales records and other valuable information.
- Overview
This is your Landing point and includes cards at the top with quick views of all of your crucial information such as number of active products, sales, deliveries, etc.
- Products
A list view of your Active Products along with actions you can take to manage them. Delete does not Delete the item from the server in-world, it only serves to Delete the Listing!
- Sales Reports
Sales Reporting with a comprehensive list of all sales of your Products, to whom they were sold and whether it was successfully delivered. For Customer Service, we’ve provided you with the Redelivery button tool in order to provide this service in the event of a server glitch or other malfunction.
- Servers
The Servers tab provides a list of your Servers in-world, their location by Region name, coordinates, when last seen, and a status indicator.
- Pending Items
The Pending Items tab is very important! This is where you will find all of your items after you load them into your in-world Server and use Sync in the Server Menu. Simply use the “Create Listing” next to your item and fill-in the Listing Form to place your item in your Active Products in Your Store and on the Marketplace! Remember, at this time – you MUST select $0.00 for all items.
- Settings
Your Store Settings tab will allow you to personalize Your Storefront!
Name Your Store, choose a tagline if you wish, describe your store, upload your logo, and a hero image – which is a header image. Your hero image will show inside your Vendor Dashboard as well as in your personal Vendor Storefront!
All Products are displayed in the central Neverworld Grid Marketplace and your store’s items are displayed in your very own Vendor Storefront!
You can select “VIEW MY STOREFRONT” Button from any page in your Vendor Dashboard to go to your Storefront, copy the URL from your browser to share with your friends!
Inworld Marketplace Sim
We have a sim dedicated to Marketplace Servers, for vendors only. This sim provides a centralized place to store your marketplace server box where it is safe and secure.
You must be a member of The Neverworld Marketplace Vendor Group. After you have created your store, please notify a Vendor Group admin and they will send you an invite to the Marketplace group.
The sim is NW Design Center, you can use the teleport at the landing to get to the “Drop Boxes where there are shelves. Pick an available shelf and place your box. On the front of the box add your profile picture so it is easily identified.
The sim also has a handy sandbox skybox and photo booth for your use.
If you have any issues with your Marketplace experience, please use the following directives:
For General Help: Contact an Admin: Support Options
For Bug Reporting: Bug Reporting Discord Link