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cant login

  • Imure Huckleberry
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6 months 3 weeks ago #6 by Imure Huckleberry
cant login was created by Imure Huckleberry
Hello when i try logging in i get a message saying please authenticate your avatar ive tried resetting password to no effect please help thank you
 

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6 months 6 days ago - 6 months 6 days ago #7 by GundaharBravin
Replied by GundaharBravin on topic cant login
I checked the status of your avatar and find that you are active.
Username: Imure Huckleberry
Please use your in-world password in your viewer, NOT your website password.
If you have forgotten your in-world password, please use your website account to perform the following steps:
1. Log-In to the website
2. go to "Resident Options" > "Manage User Account" then type in the password you want to use in-world, and click "Save Changes"
Now you will be able to log-in using your viewer with the new password you just set.

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Last edit: 6 months 6 days ago by GundaharBravin.

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